Terms and Conditions

6″”Effective Date: 10/01/24

Welcome to Harmony Care! By using our website, services, and engaging in any transactions with us, you agree to the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of Harmony Care’s website (https://harmonycare.care) and services. By accessing our website or scheduling services, you acknowledge your acceptance of these terms. If you do not agree, please refrain from using our website or services.

2. Services Provided

Harmony Care offers various holistic health and wellness services. All services are provided by licensed practitioners or qualified professionals, as listed on the website. Service descriptions, schedules, and requirements are subject to change without prior notice.

3. Scheduling and Appointments

  • Clients must book appointments through our online scheduling system.
  • Appointment confirmations, reminders, and rescheduling requests will be sent via email or SMS.
  • Harmony Care reserves the right to reschedule or cancel appointments due to unforeseen circumstances. Clients will be notified promptly if such changes occur.

4. SMS Terms and Conditions

    SMS Consent Communication:

    The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    Types of SMS Communications:

    If you have consented to receive text messages from Harmony Care, you may receive messages related to the following (provide specific examples):

    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers (if applicable)

    Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Egom on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

    Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to [5] SMS messages per week related to your appointments/billing.

    Example:
    “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

    Potential Fees for SMS Messaging:

    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

    Opt-In Method:

    You may opt-in to receive SMS messages from Harmony Care in the following ways:

    • Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form

    Opt-Out Method:

    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

    Help:

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing Connect@harmonycare.care.

    Additional Options:

    • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

    Standard Messaging Disclosures:

    • Message and data rates may apply.
    • You can opt-out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
    • Message frequency may vary

    5. Payments and Refunds

    • Payments for services must be made in full at the time of booking unless otherwise stated.
    • Refunds or rescheduling options are provided only if cancellations are made at least 24 hours before the scheduled appointment.
    • Harmony Care reserves the right to refuse a refund if the cancellation policy is not followed.

    5. Client Responsibilities

    • Clients must provide accurate personal information, including contact details, during the booking process.
    • Participation in sessions requires adherence to instructions provided by practitioners. Harmony Care is not responsible for outcomes resulting from non-compliance.

    6. Privacy Policy

    Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

    7. Communication and Messaging

    By providing your phone number, you consent to receiving transactional and promotional messages from Harmony Care. Message and data rates may apply. You can opt out of promotional messages at any time by following the opt-out instructions in the message or contacting us directly.

    8. Prohibited Activities

    You agree not to:

    • Use the website or services for unlawful purposes.
    • Attempt to disrupt or interfere with the operation of the website or scheduling platform.
    • Submit false or misleading information.

    9. Limitation of Liability

    Harmony Care and its practitioners are not liable for any indirect, incidental, or consequential damages arising from your use of our services. All services are provided on an “as is” basis without guarantees of specific results.

    10. Third-Party Links

    Our website may include links to third-party websites or services. Harmony Care is not responsible for the content, privacy policies, or practices of third-party sites.

    11. Governing Law

    These Terms and Conditions are governed by the laws of the United States and the state in which Harmony Care operates. Any disputes will be resolved under these laws.

    12. Updates to Terms

    Harmony Care reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

    13. Contact Information

    For questions about these Terms and Conditions, please contact us:

    By using our website and services, you acknowledge and agree to these Terms and Conditions.

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