Effective Date: 10/01/24

Harmony Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, book appointments, or visit our website.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Address (if applicable, for billing or shipping physical products)
• Scheduling preferences and appointment details

Service-Related Information:

• Responses to questionnaires or forms
• Details regarding services or sessions booked

Payment Information:

• Billing address and payment details processed securely via third-party providers (e.g., Stripe, PayPal).

Technical Information:

• IP address, browser type, and usage data when visiting our website to improve user experience.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide personalized services and recommendations
• Process payments and manage billing
• Respond to inquiries and provide customer support
• Send appointment confirmations, reminders, and follow-ups
• Improve our website and services through analytics
• Comply with legal and regulatory requirements

3. How We Protect Your Information

We take reasonable measures to protect your information, including:

• Secure storage of personal data
• Use of encryption for sensitive information
• Limiting access to authorized personnel only

While we take every precaution, no method of transmission over the internet is completely secure. By using our services, you acknowledge and accept this risk.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information:

• With trusted third-party service providers, such as payment processors and scheduling platforms, to deliver our services.
• If required by law or to comply with legal processes.
• To protect our rights, safety, or property, or that of our clients.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving marketing emails or SMS messages.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us at connect@harmonycare.care

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze site usage. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Harmony Care
connect@harmonycare.care
(959) 710-0484
19 Woodland Street, Unit 42
Hartford, CT, 06105