Effective Date: 10/01/24

Harmony Care (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Contact Details: Name, email address, phone number, and mailing address.

• Account Information: Username, password, and other details provided during account creation.

• Payment Information: Billing address and payment details (processed securely through third-party payment providers).

b. Non-Personal Information

• Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited.

• Cookies and Tracking: Data collected via cookies and similar technologies to enhance user experience and analyze website performance.

c. Sensitive Health Information

For certain services, we may collect health-related information to tailor our offerings. This data will only be collected with your explicit consent and handled in compliance with applicable laws.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our services.

• To process your bookings and payments.

• To communicate with you regarding your appointments, updates, or promotional offers.

• To improve our website and services through analytics and user feedback.

• To comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist in delivering our services, such as payment processors and IT support.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access and Correction: Request access to or correction of your personal data.

• Data Deletion: Request the deletion of your personal information, subject to legal obligations.

• Data Portability: Receive a copy of your personal data in a portable format.

• Opt-Out: Opt-out of marketing communications at any time.

To exercise your rights, contact us at connect@harmonycare.care.

5. Security Measures

We implement industry-standard security measures to protect your personal information, including:

• Encryption of sensitive data during transmission.

• Secure storage of data in protected servers.

• Regular monitoring and updates to safeguard against vulnerabilities.

6. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze performance. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this policy indicates when the latest revisions were made. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Harmony Care
Email: connect@harmonycare.care
Phone: (833) 538-3683