Effective Date: 10/01/24

Welcome to Harmony Care (“we,” “us,” “our”). By accessing our website, booking services, or purchasing products, you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. General Information

• These Terms apply to all users of our website and services.
• By using our services or website, you confirm that you are at least 18 years old or have legal parental/guardian consent.

2. Services

Booking Services:

• Appointment availability is subject to change.
• Appointments must be booked through our approved scheduling system.
• Cancellations or reschedules must follow the policies outlined in Section 4.

Products:

• Products, including digital items like audiobooks, are for personal use only and may not be redistributed, resold, or used for commercial purposes without permission.

3. Payment Terms

• Payment must be completed at the time of booking or purchase unless otherwise agreed.
• All fees are listed in USD and are subject to applicable taxes and shipping fees.
• Payment processing is handled by trusted third-party providers (e.g., Stripe, PayPal). We are not liable for errors or delays caused by these providers.

4. Cancellations and Refunds

Services:

• Cancellations must be made at least 24 prior to the appointment.
• Late cancellations or no-shows may be subject to fees or forfeiture of payments.

Products:

• Digital products are non-refundable once downloaded.
• Physical products may be returned within 30 days of receipt if unused and in original condition. Return shipping costs are the customer’s responsibility unless the product is defective.

5. User Responsibilities

• Ensure the information you provide during booking or purchase is accurate.
• Follow any pre-session instructions provided (e.g., completing questionnaires).
• Use our services and products for lawful purposes only.

6. Intellectual Property

All content, including text, images, and digital products, is owned by Harmony Care or licensed to us. You may not copy, distribute, or use this content without prior written consent.

7. Limitation of Liability

We are not liable for:

• Any damages resulting from the use or inability to use our website, products, or services.
• Any inaccuracies or errors in the information provided by third parties.

Our liability is limited to the amount paid for the specific service or product in question.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy, which can be found HERE.

9. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of Connecticut, and any disputes will be resolved in the courts of Hartford, CT.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Harmony Care
connect@harmonycare.care
(959) 710-0484
19 Woodland Street, Unit 42
Hartford, CT, 06105